A Clinic that Cares
From the moment you step through our doors, we want you to know exactly what to expect. On this page we’ve compiled a step-by-step outline of what your visit to Dogwood will look like, taking the guesswork out of planning your trip!
Planning Your Visit
After you schedule your first appointment, we ask that you contact any previous or current veterinary office(s) that you have taken you pet to and ask for a detailed copy of medical records. You are more than welcome to give them our email firstname.lastname@example.org so they can send us the records directly. It helps to have previous records on file prior to your visit.
A visit to the doctor can make anyone a bit uneasy, including animals. If you have a nervous pet or one that does not enjoy the company of other animals, please call us upon your arrival and we will happily escort you into a private area free of other people and animals.
We always request that you call upon arrival if you are bringing in a coughing dog or a sick puppy.
We are always happy to provide curbside assistance at any time! If you decide to join us in the lobby, help yourself to some coffee or water. We also have water bowls for your furry friend. Waiting times can vary, but we will get you in the room with a doctor as soon as possible.
A note on appointment times:
If you’re running late please reach out to us! We know things come up. If you are more than 15 minutes late we may need to reschedule. But it’s always a good idea to give us a call to see if we can get you worked in!
Like any good pet parent, you have questions about working with us! We’ve gathered useful information that can help you plan your visit, like:
AMEX, Mastercard, Visa, Discover.
Yes, we are always accepting new patients!
Yes, we are by appointment only. Please contact us at 512-255-2547 to schedule an appointment.
Pets cannot tell us how they feel and are able to hide their pain from us (especially cats). Changes in behavior such as appetite change, lethargy, energy level, aggressiveness, inappropriate elimination and vocalization (barking/meowing) can be symptoms of behavior or health issues. Contact our vet hospital for an exam appointment right away.