Privacy Policy

Effective Date: March 19, 2026

Dogwood Animal Clinic respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our clinic.

Information We Collect

We may collect personal information you choose to share with us, including:

  • Name, phone number, and email address
  • Pet information relevant to your care
  • Appointment requests or form submissions
  • Communication preferences, including text messaging consent

We may also collect limited non-personal data through website analytics tools to understand how visitors use our site.

How We Use Your Information

We use your information to:

  • Schedule and manage appointments
  • Provide veterinary care and follow-up communication
  • Respond to inquiries and requests
  • Send reminders, updates, or important clinic information
  • Improve our services and website experience

We do not sell your personal information.

Text Messaging and Communication

If you choose to receive text messages from Dogwood Animal Clinic, you may receive messages related to:

  • Appointment reminders
  • Scheduled services
  • General care updates and communication

Your consent to receive text messages is optional and can be withdrawn at any time.

SMS Privacy Commitment

No mobile opt-in data or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

Sharing of Information

We may share your information only when necessary to support your care or our operations, such as:

  • Payment processors
  • Veterinary labs or service providers involved in your pet’s care
  • Technology platforms used for communication or scheduling

All third-party partners are expected to maintain appropriate privacy and security standards.

Data Security

We take reasonable steps to protect your information using secure systems and processes. While no method is completely secure, we work to safeguard your data against unauthorized access or disclosure.

Your Choices

You may:

  • Request access to or updates to your personal information
  • Opt out of marketing or non-essential communications
  • Withdraw consent for text messaging at any time

Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13.

Updates to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this policy, please contact:

Dogwood Animal Clinic
2019 N Mays St
Round Rock, Texas 78664
(512) 255-2547